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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jannine Cooper McLaughlin

June 23, 2025

5  out of  5
rating by Jannine Cooper McLaughlin
"Had to have some help regarding changing policies to a new car and adding some coverage! He was wonderful!"
We responded:
"Thank you, Jannine, for your feedback! I'm glad we could assist you with your policy changes and coverage needs. If you have any more questions or need further assistance, feel free to reach out anytime."
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CPIX Studios

June 17, 2025

5  out of  5
rating by CPIX Studios
"Rob Lane was a true blessing! 🙌🏽 We spoke over the phone, and from the very beginning, Rob was helpful, patient, and professional. I was expecting to pay almost $190/month for liability coverage on two personal vehicles — but by the time he finished walking me through everything and updating my info, my quote dropped to $80/month! I’m so grateful for his help and the way God worked everything out in the background. Rob didn’t rush me or treat me like just another call — he really cared and made sure I understood everything. If you need real help and real results, ask for Rob Lane at State Farm! Tosha Miller Highly recommend!"
We responded:
"Thank you, Tosha, for sharing your experience with Rob Lane! It's great to hear how he was able to assist you with your insurance needs and provide such a positive experience. We appreciate your recommendation and look forward to serving you in the future. "
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J S

June 4, 2025

5  out of  5
rating by J S
"I had the pleasure of speaking to Rob for a quote on homeowners and car insurance today. I am truly happy and satisfied with his professionalism and his kindness. I have had issues with my other agency, feeling they did not care and not to mention long waits for a return call. This agent at State Farm went above and beyond my expectations. I enjoyed talking to Rob and he thoroughly explained the policies not only in depth and answered my questions, but he made it easy to get to know him and how his agency operates. I am very surprised how he put me at ease and with the detailed information he supplied, I purchased both policies before our call ended. I really wish all companies and representatives were like Rob at State Farm. In today's world, it is very hard to receive good customer service, but today was the best that I have ever had in years, thanks to Rob. I look forward to being a long time customer with this agency and to also use them when my company is ready to renew the business insurance commercial policies next year. Yes, they do provide commercial insurance for businesses small and large. Give them a call for your insurance needs and I promise you will not be disappointed. Thank you State Farm and Rob for caring about people!! You proved that there are very nice and caring representatives still out there in this world!! Thank you!!!"
We responded:
"Thank you, J S, for sharing your experience with Rob and our agency. We're glad to hear that Rob was able to assist you effectively and make the process smooth and informative. We appreciate your trust and look forward to serving your insurance needs in the future. "
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Ally Dewji

May 30, 2025

5  out of  5
rating by Ally Dewji
"Pat was great helped me get my house insurance covered with way better coverage than my existing company. Then helped with bundling my car once my current coverage was about to expire and got a better deal saving me much needed money."
We responded:
"Thank you, Ally, for sharing your experience with us. It's fantastic to hear that Pat was able to assist you with your insurance needs and help you save money. We appreciate your feedback and look forward to continuing to serve you."
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Yoseph Kahsay

May 30, 2025

5  out of  5
rating by Yoseph Kahsay
"I recently had the pleasure of working with Phil Champoin. He made the insurance process easy and smooth. Also, He was.. Friendly, knowledgeable"
We responded:
"Thank you, Yoseph, for sharing your experience with us. We greatly appreciate your feedback and look forward to assisting you in the future!"
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Ricardo Smith

May 20, 2025

5  out of  5
rating by Ricardo Smith
"Everything was explained to my satisfaction. I greatly appreciate their professionalism and their attitude towards helping me to greet the right coverage."
We responded:
"Thank you, Ricardo, for your kind words and for taking the time to share your experience. We're glad to hear that you found our team professional and helpful in finding the right coverage for you. If you have any more questions or need further assistance, feel free to reach out anytime."
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Melissa Martin

May 17, 2025

5  out of  5
rating by Melissa Martin
"I’ve had such a great experience with everyone at this office. Especially helpful with life insurance. Highly recommend"
We responded:
"Melissa, your feedback means so much to us! We know how important it is to feel informed and confident about your coverage, and we’re thrilled to hear that our team was able to provide that clarity. Thank you for choosing our agency! "
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Donald Cool

May 16, 2025

5  out of  5
rating by Donald Cool
"Pat Peterson helped us move all our polices from North Carolina to South Carolina as we moved our home. Thanks."
We responded:
"Thank you, Donald, for sharing your experience with us. We're glad to hear that Pat was able to assist you smoothly with your move and policy transfers. If you need any further assistance, feel free to reach out! "
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LES 19

May 16, 2025

5  out of  5
rating by LES 19
"Very helpful,kind & efficient!"
We responded:
"Thank you for your kind words and perfect rating! If you need any further assistance, feel free to reach out anytime. "
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daniel jans

May 7, 2025

5  out of  5
rating by daniel jans
"Patrick Peterson at Phil Champion State Farm in Belmont, N.C. was very helpful in making sure that I had the appropriate insurance coverage I needed. He covered options and he will make suggestions for discounts to save on your payments. I would recommend Phil Champion State Farm for any of your insurance needs."
We responded:
"Daniel, thank you so much for your amazing review of Patrick! We're so happy to hear that he provided you with helpful service and great suggestions. Your recommendation truly means the world to us and we can't wait to help you with your future insurance needs! "
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Revva Martinez

May 2, 2025

5  out of  5
rating by Revva Martinez
"My husband and I needed insurance and Me. Champion called me as I did an online information form and he received it needless to say he was a TRUE CHAMPION not only in name but in how thorough he was in getting everything taken care of in about 45 minutes!! We have 4 cars and We love State Farm and having Phil as our agent!!! If you are looking for great service with your needs and finances in mind Call a CHAMPION!! Call Phil!! Thank You Mr. Champion for helping my husband and I you are greatly appreciated !!!!"
We responded:
"Thank you, Revva, for sharing your experience! It's great to hear that we were able to assist you and your husband efficiently with your insurance needs. We appreciate your trust in us and look forward to continuing to serve you."
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Sara Wright

April 30, 2025

5  out of  5
rating by Sara Wright
"He is very patient and takes time to go over every little details. I have worked with him a few times and the high level of professionalism and customer service remains the same."
We responded:
"Thank you, Sara, for your kind words and for taking the time to share your experience. We're glad to hear that you appreciate the patience and professionalism you receive. We look forward to continuing to assist you with your insurance needs."
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Sandra Connor

April 24, 2025

5  out of  5
rating by Sandra Connor
"To my knowledge, the experience was great, changing my insurance was done in a timely manner and respect."
We responded:
"Thank you, Sandra, for your wonderful feedback! We're thrilled to hear that your experience with changing your insurance was smooth and respectful. If you need any further assistance, feel free to reach out."
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Stephanie Ballowe

April 21, 2025

5  out of  5
rating by Stephanie Ballowe
"Rob was our agent and he was amazing."
We responded:
"We appreciate you, Stephanie! Your feedback keeps us motivated to continue providing great service. Thanks for being part of our insurance family! "
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MrCat41069

April 16, 2025

5  out of  5
rating by MrCat41069
"Great customer service very good personality 👌"
We responded:
"Thank you, MrCat41069, for your kind words and great rating! We're happy to hear that you liked our customer service and found our team friendly. We look forward to serving you with the same quality in the future."
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Maddie Quinlan

April 15, 2025

5  out of  5
rating by Maddie Quinlan
"Pat Peterson was super helpful and friendly! He explained everything in great detail and I will be contacting him again for further assistance. Great experience overall and super nice to talk to."
We responded:
"Thanks for the glowing review, Maddie! We’ll be here for all of life’s changes, making sure you’re always covered. Let us know if there’s anything else we can do for you! "
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Victoria Franckewitz

April 10, 2025

5  out of  5
rating by Victoria Franckewitz
"Very pleasant people!"
We responded:
"Thank you, Victoria! Your feedback inspires us to keep delivering excellent service. We’re grateful to have you as part of our insurance family!"
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Carl Robinson

April 2, 2025

5  out of  5
rating by Carl Robinson
"To whom it may concern.I like to thank Rli for his professionalism as well as patients in assisting me with my insurance needs!Thanks again Sincerly Carl Robinson"
We responded:
"Thank you, Carl, for your kind words and for recognizing Rli's professionalism and patience. We're glad to hear about your positive experience with us. If you need any further assistance, feel free to reach out anytime!"
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Mick Rumfelt

March 31, 2025

5  out of  5
rating by Mick Rumfelt
"Pat Peterson was very competent and courteous in helping me to save money while converting my auto and home insurance coverage to State Farm. I appreciate him taking the time to insure that he was meeting my needs and explaining the details of my policies clearly. Highly recommend Pat to anyone looking to quality and affordable insurance coverage."
We responded:
"Thank you, Mick, for sharing your positive experience with Pat Peterson! We're thrilled to hear that he was able to assist you effectively and provide clarity on your insurance needs. Your recommendation means a lot to us, and we're grateful for your trust in our services. "
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Myra West

March 29, 2025

5  out of  5
rating by Myra West
"Eli is an excellent outstanding asset to Phil Champion State Farm staff! He was willing to quote every detail needed for my car and home insurance coverage and called me on a Saturday afternoon to finalize the policy coverage plan I am now on with State Farm. Excellent customer service and great experience with this team and the representative Eli!"
We responded:
"Thank you, Myra, for your wonderful feedback! We're thrilled to hear about your positive experience with Eli and our team. We're committed to providing excellent service, and it's great to know we hit the mark for you. "
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Tee Monique

March 27, 2025

4  out of  5
rating by Tee Monique
"Mr Peterson was great. He even explained quoted prices for various other insurance lines that I will more than likely purchase in the near future. He was very knowledgeable and patient while sharing and explaining."
We responded:
"Thank you, Tee Monique, for your kind words and feedback. We're thrilled to hear that Mr. Peterson was able to assist you with your insurance needs and provide clarity on our offerings. We look forward to serving you again in the future! "
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Kay Shackelford

March 19, 2025

5  out of  5
rating by Kay Shackelford
"This office treats you so well, and they are professional. I have worked with Patrick, Stacy and CJ, with property and car insurance. They are always on your side and it seems they have your best interest at heart. Exceptional customer service! Thank you!"
We responded:
"We’re so lucky to have wonderful customers like you, Kay! Thanks for the kind words—our team is always here whenever you need us. "
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Megan Bost

March 17, 2025

5  out of  5
rating by Megan Bost
"Spent 20 minutes on the phone with Eli and got the best rate for car insurance after checking multiple options. Eli is personable and polite, easy process!"
We responded:
"What an amazing review—thank you, Megan! We’re honored to have earned your trust and will always be here to help with your insurance needs."
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Travis Downing

March 17, 2025

5  out of  5
rating by Travis Downing
"Good business"
We responded:
"Travis, thank you for your outstanding review and perfect rating. We're thrilled to hear you had a positive experience! Your feedback is greatly appreciated and motivates us to continue delivering excellent service. "
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Joel Williams

March 14, 2025

5  out of  5
rating by Joel Williams
"“I was completely impressed with CJ’S professionalism and customer service.” “The ambiance here is always inviting and comfortable.” Thank you for all your help with getting us some DJ insurance!!! I will be looking into other services in the near future!!"
We responded:
"Thank you so much, Joel, for your trust and support! We’re excited to be your go-to insurance agency for many years ahead!"