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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Taylor Derr

October 29, 2025

5  out of  5
rating by Taylor Derr
"Peter was an amazing sales person!"
We responded:
"Thanks for the great 5-Star review, Taylor! We're always here when you need us!"
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Tor F

October 16, 2025

5  out of  5
rating by Tor F
"So easy and upfront. Helped me insure 2 properties and 3 cars for a very good rate. Thank you Pat. Looking forward to doing business for a long time"
We responded:
"Thank you for the 5-Star review! We're always here when you need us!"
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Anna Filatov

October 16, 2025

5  out of  5
rating by Anna Filatov
"Rob was super helpful and patient to answer all of our questions for an auto insurance quote. I really appreciated his friendliness and kindness, he made this process super smooth and easy. Thank you again Rob!"
We responded:
"We appreciate your review, Anna! We are delighted to know you had a great experience with Rob. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Treelene

October 15, 2025

5  out of  5
rating by Treelene
"Pleasant experience. Agent was friendly and knowledgeable. Answered all our questions with patience. Thank you Mr. Pat!"
We responded:
"Thank you for the 5-Star review! We are glad Pat gave you the customer service you deserve!"
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Jose Duerto

October 10, 2025

5  out of  5
rating by Jose Duerto
"Fast and very efficient process, also good in Spanish"
We responded:
"Thank you for the great review, Jose! We're always here to help!"
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Ron Severo

October 9, 2025

5  out of  5
rating by Ron Severo
"Working with Patrick for my homeowners quote was extremely easy and made the process of switching to State Farm seamless. Not to mention, I saved a lot of money and received better overall coverage. Worth the phone call!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Pat and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Manu Camus

October 9, 2025

5  out of  5
rating by Manu Camus
"Phill was very pleasant and professional, best in Charlotte!"
We responded:
"We appreciate the 5-Star review, Manu! Let us know how we can help in the future! Phil Champion"
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Michael Miller

October 1, 2025

5  out of  5
rating by Michael Miller
"Excellent service and easy to complete everything over the phone. Thanks for helping me out and answering all my questions."
We responded:
"Thanks for taking the time to review us! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Beth Mack

October 1, 2025

5  out of  5
rating by Beth Mack
"Robs ability to explain coverage and policies us excellent. He is caring. He will worked skillfully to meet our needs."
We responded:
"Thanks for the great 5-Star review, Beth! We're so glad Rob was able to help you out. Reach out if you ever need anything else."
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KB KB

September 26, 2025

5  out of  5
rating by KB KB
"Pat with Phil Champion State Farm was awesome. He was friendly, knowledgeable, and thorough. His personable personality made the conversation easy and memorable. I recommend using this business."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Phil Champion"
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Celia Pritchard

September 25, 2025

5  out of  5
rating by Celia Pritchard
"Very professional, kind and helpful."
We responded:
"Thank you, Celia, for the 5-star review! "
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Delicia Matias

September 25, 2025

5  out of  5
rating by Delicia Matias
"Rob was awesome and such a great help. I would recommend their office to anyone looking for exceptional customer service."
We responded:
"Thanks for taking the time to review us! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Charles Morrison

September 22, 2025

5  out of  5
rating by Charles Morrison
"I had a wonderful experience with my Agent Pat. We discussed plans on me calling back in for information on life insurance and potentially bundling packages. Top Tier customer service! Very relatable and knowledgeable."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Pat; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lee

September 18, 2025

5  out of  5
rating by Lee
"Pat was very patient and nice.He went into great detail about my new policy.I would highly recommend him as a person to deal with in all of your insurance needs."
We responded:
"Thank you for the great review, Lee! We’re thrilled to know you had a positive experience with Pat; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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William Scheessele

September 8, 2025

5  out of  5
rating by William Scheessele
"Pat Pederson is a professional client focused individual to work with. He quickly and efficently assessed my requirements and recommended the best coverage for my particluar situation."
We responded:
"We appreciate your 5-star review! We are delighted to know you had a great experience with Pat and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shannon Plyler

August 28, 2025

5  out of  5
rating by Shannon Plyler
"Very helpful, caring and patient. Got me the best deal! Definitely recommend. If I could give 10 stars I would. Thabk you Pat sooooo much"
We responded:
"Thank you, Shannon! We appreciate you taking the time to review us and we're so glad Pat could be of help! If you ever have any questions or need assistance, we’re just around the corner. Phil Champion"
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Andrea White

August 21, 2025

5  out of  5
rating by Andrea White
"Phil is very patient, knowledgeable and professional. I would recommend him to all my friends and family"
We responded:
"We appreciate your review and the 5-stars, Andrea! We're glad you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We look forward to continuing to support your insurance needs."
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Sassy B.

August 19, 2025

4  out of  5
rating by Sassy B.
"Spoke with Patrick Paterson today and he was a pleasure to talk to as he listen and answer my questions thoroughly and gave me insight on my car and rental insurance policy. He's waa very professional yet personable."
We responded:
"Thank you for taking the time to post a review! I'm so glad to know you had such a great experience with Patrick. If you ever need any assistance in the future, please don’t hesitate to reach out. We are always here to help! Phil Champion"
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Zakirah Black

August 14, 2025

5  out of  5
rating by Zakirah Black
"Pat was a Very kind and helpful agent"
We responded:
"Thank you, Zakirah! We appreciate the 5-star review and are glad Pat was able to help! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Jea.n B

August 6, 2025

5  out of  5
rating by Jea.n B
"I spoke to Pete Peterson who was a pleasure to speak to. He was polite, friendly and knowledgeable and patiently spent more than an hour going over my current home owner and auto policy and your policy"
We responded:
"We appreciate your feedback and 5-star review for Mr. Peterson! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Phil Champion"
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Enasha Bradshaw

July 2, 2025

5  out of  5
rating by Enasha Bradshaw
"Eli was absolutely phenomenal today! I left a voice message before they opened and he called me back promplty. I originally reached out just to get a quote, but I ended up walking away with a full bundle and saved a ton of money, even after adding more coverage. Talk about major bang for my buck! I had no idea a deductible could go as low as $50 (not 500, not 100, yes 50!) for just a few extra dollars. He answered all my questions and took his time. I'm beyond impressed and will definitely be referring more people Eli’s way!"
We responded:
"Thank you so much, Enasha, for your kind words and for taking the time to share your experience! We're thrilled to hear that Eli provided such outstanding service and helped you find the right coverage while saving money—that’s exactly what we aim for! We'll be sure to pass along your feedback to him. Your referrals mean the world to us, and we’re so glad to have earned your trust. Welcome to the family! "
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Jannine Cooper McLaughlin

June 23, 2025

5  out of  5
rating by Jannine Cooper McLaughlin
"Had to have some help regarding changing policies to a new car and adding some coverage! He was wonderful!"
We responded:
"Thank you, Jannine, for your feedback! I'm glad we could assist you with your policy changes and coverage needs. If you have any more questions or need further assistance, feel free to reach out anytime."
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CPIX Studios

June 17, 2025

5  out of  5
rating by CPIX Studios
"Rob Lane was a true blessing! 🙌🏽 We spoke over the phone, and from the very beginning, Rob was helpful, patient, and professional. I was expecting to pay almost $190/month for liability coverage on two personal vehicles — but by the time he finished walking me through everything and updating my info, my quote dropped to $80/month! I’m so grateful for his help and the way God worked everything out in the background. Rob didn’t rush me or treat me like just another call — he really cared and made sure I understood everything. If you need real help and real results, ask for Rob Lane at State Farm! Tosha Miller Highly recommend!"
We responded:
"Thank you, Tosha, for sharing your experience with Rob Lane! It's great to hear how he was able to assist you with your insurance needs and provide such a positive experience. We appreciate your recommendation and look forward to serving you in the future. "
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J S

June 4, 2025

5  out of  5
rating by J S
"I had the pleasure of speaking to Rob for a quote on homeowners and car insurance today. I am truly happy and satisfied with his professionalism and his kindness. I have had issues with my other agency, feeling they did not care and not to mention long waits for a return call. This agent at State Farm went above and beyond my expectations. I enjoyed talking to Rob and he thoroughly explained the policies not only in depth and answered my questions, but he made it easy to get to know him and how his agency operates. I am very surprised how he put me at ease and with the detailed information he supplied, I purchased both policies before our call ended. I really wish all companies and representatives were like Rob at State Farm. In today's world, it is very hard to receive good customer service, but today was the best that I have ever had in years, thanks to Rob. I look forward to being a long time customer with this agency and to also use them when my company is ready to renew the business insurance commercial policies next year. Yes, they do provide commercial insurance for businesses small and large. Give them a call for your insurance needs and I promise you will not be disappointed. Thank you State Farm and Rob for caring about people!! You proved that there are very nice and caring representatives still out there in this world!! Thank you!!!"
We responded:
"Thank you, J S, for sharing your experience with Rob and our agency. We're glad to hear that Rob was able to assist you effectively and make the process smooth and informative. We appreciate your trust and look forward to serving your insurance needs in the future. "
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Ally Dewji

May 30, 2025

5  out of  5
rating by Ally Dewji
"Pat was great helped me get my house insurance covered with way better coverage than my existing company. Then helped with bundling my car once my current coverage was about to expire and got a better deal saving me much needed money."
We responded:
"Thank you, Ally, for sharing your experience with us. It's fantastic to hear that Pat was able to assist you with your insurance needs and help you save money. We appreciate your feedback and look forward to continuing to serve you."